DEXDIA GX Grip Tester
Smart Hand Grip Dynamometer

No, none. There are no additional software costs. DEXDIA GX works with GripMeter apps which are 100% free.

We offer two apps, both available for iOS and Android, both of which are free.
The GripMeter app is perfect for individuals who just want to track their own grip strength.
For professionals like physical therapists, personal trainers, kinesiologists, and strength coaches, GripMeter Physio allows you to create and manage profiles for multiple clients. This also makes it useful for families or in other group situations.
Also, the data you create with GripMeter is synced with your online account, whereas with GripMeter Physio does not require any online accounts as all the data gets stored locally on your device.

DEXDIA GX is power efficient enough such that it can be powered with regular 1.5V AA batteries. Many battery-powered electronic devices become unusable simply due to battery degradation while the product itself could last for much longer. By using AA batteries we avoid this issue and help increase the lifespan of the product.
Also, alkaline AA batteries can be easily bought almost anywhere. They pose a significantly smaller fire hazard compared to other battery types and they are made from less dangerous materials which also have a smaller environmental impact.

Yes, in addition to regular non-rechargable alkaline batteries, you can also use rechargable AA batteries but only the ones with a nominal voltage of 1.5V. For example, some Li-ion AA batteries have a nominal voltage ~3.6V and should not be used. Please note that the battery charge reading is calibrated for regular AA alkaline batteries so the battery charge reading may not be as accurate with other battery types.

All orders are shipped from Slovenia using DHL. Delivery to the EU is 2-3 business days. Delivery to the U.S. is 2-5 business days. Delivery to most other countries is 3-5 business days. For delivery to countries outside the US & EU, the customer as the importer is responsible for any customs duties, tariffs, taxes or other import related costs. These customs and import procedures may also delay the expected delivery date of your order.

No, for orders shipped to the United States, you do not have to worry about any tariff or import taxes or any additional costs other than what you see at checkout. Even though DEXDIA GX is made in the EU (Slovenia), when we ship to the United States, the terms of delivery are DDP (Delivered Duty Paid), which is sometimes also referred to as DTP (Duties and Taxes Paid). This means we handle any costs related to tariffs and importing the product. For countries outside of the EU and US, we do not ship via DDP and the customer is responsible for any customs duties, tariffs, taxes or other import related costs.

We currently ship to 48 countries. If you are located in a country that we can not ship to right now, please contact us via support@dexdia.com and we will work to expand our shipping capabilities to your country and address. Please note that for countries outside of the EU and US, the customer is responsible for any customs duties, tariffs, taxes or other import related costs.

You will be charged in EUR (EU & most of Europe) or USD (US & rest of the world), depending on your shipping address. While prices are displayed based on your location (adjustable in the footer), the actual payment currency is determined solely by the shipping destination.

Yes, please contact us with your business details (with your VAT number if applicable) and we will generate a custom order link for you.
For orders from VAT registered companies from any EU country (outside of Slovenia), we will deduct the VAT from your order.
(All prices listed on our website already include VAT.)

Yes, we are currently offering free shipping with discount code SHIPFREE. The discount code already gets automatically applied when you go to checkout for your order.